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Cosen Saws - Customer Service


Productivity Performance Dedication

Since its establishment in 1976, Cosen saws has continued its growth into one of the world' s largest professional band saw manufacturers. Today's Cosen manufactures over 100 models including manual band saw, semi-automatic band saw, automatic band saw, and NC band saw in types and from 200mm (8") to 2000mm (78") in capacities, With a record of more than 82,000 band saws sold to all five continents including Germany and Japan, Cosen's markets expand internationally to (more ...)



Bandsaw blades for metal cutting machines

Numerical control band saws for bundle cutting

For cutting structural steel such as I beam,
H beam, pipe, channel, angles steel and etc, miter cutting is required at double sides or single side swivel, miter or straight cutting in manual, semi-automatic or fully automatic function.

Semi-Automatic Vertical Double Mitering Bandsaw

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Frequently Asked Questions (FAQs)
To enable you to find answers to any questions you may possibly have in a few seconds, we prepare a list of frequently asked questions for your convenience. If you cannot find the answers here, we welcome you to write us for any questions you may have by utilizing the inquiry form. One of our customer representatives will respond to you through your preferred respondent method immediately.
 
Parts/Service Department
International: Simply contact Cosens distributor nearby for any parts or service inquiry you may have. Or directly contact Cosen through email or fax. Cosen has over 85% machine parts in stock to ensure speedy parts delivery and minimize your production delay. US: For US customers, directly call, fax, or email Cosen International Inc. during office hours to get a first handed solution to any service or parts inquiry for your saw.
 
Factory Installation
In the cases of large machines such as billet and plate saws, Cosen exceptionally offers on-site installation by our best factory trained service technicians in your country. Our technician will help install the machine, train your operators with proper maintenance knowledge and operating procedures. Our technician will stay until you fully understand our saw and your can operate the saw to its fullest.
 
Factory Training Program
We also welcome our customers to join our training program situated in Taiwan. We offer extensive saw knowledge and operation on site taught by experts in the metal cutting field.
 
Online Sawing Help Tools
We have extensively collected and combined 28 years of expertise in the band sawing field into this online sawing help tools in the hope that our customers can more easily and conveniently learn about sawing. Here you can learn how to operate a Cosens saw step by step, how to maintain your saw to maximize its lifetime, and also how to trouble shoot some frequently seen sawing problems.
 


Cosen Saws USA. 4527 Dwight Evans Road Charlotte, NC 28217.
Toll Free number 1-877-SAWING1 and 704-943-1030   info@cosensaws.com
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