Frequently Asked Questions
To enable you to find answers to any questions you may possibly have in a few seconds, we prepare a list of frequently asked questions for your convenience. If you cannot find the answers here, we welcome you to write us for any questions you may have by utilizing the inquiry form. One of our customer representatives will respond to you through your preferred respondent method immediately.
Our partners are located worldwide, and most have a showroom with several Cosen machines in stock. Please contact us, and we will help you to come in contact with the partner nearest to you. If there is no partner in your area, other arrangements can be made.
To best achieve performance stability and long-lasting endurance, Cosen prefers world brand parts over low cost local brands even if that means lower profit margin for us.
Cosen Saws together provide you with 7 advantages :
1. Worldwide and American Support.
2. 98 Models / 6 Product Lines.
3. Engineered to Your Needs.
4. Consultative Approach.
5. Integrity from Day One.
6. Superior Performance.
7. Fast Return on Investment.
Cosen Saws is a regular exhibitor in most major shows worldwide such as EMO Show in Germany, IMTS in Chicago, USA, and TIMTOS in Taipei, Taiwan. We will demonstrate cutting. Generally, we hold show special prices on the exhibition machines. For the upcoming tradeshows that Cosen Saws is participating, please go to 〉Fairs & Events.
Contact your local distributor or Cosen for recommendations. The Cosen family has over 40 years of experience and we have cut a lot of material in those years. Therefore, we can tell you exactly which blade you need.
Under the right operating condition, it depends on the type of material and the number of cm² or inch² achievable by a blade.
All Cosen distributors have over 85% machine parts in stock to ensure speedy parts delivery and minimize your production delay.
When you live in Asia:
Please contact Cosen Mechatronics Ltd by E-mail on firstname.lastname@example.org or by phone on +886-3-551-9700
When living in the US: E-mail to email@example.com or phone them by using number 888-720-5371
In the cases of large machines such as Semi-automatics and plate saws, Cosen exceptionally offers on-site installation by our best factory trained service technicians in your country. Our technician will help install the machine, train your operators with proper maintenance knowledge and operating procedures. Our technician will stay until you fully understand our saw and you can operate the saw to its fullest.
We also welcome our customers to join our training program situated in Taiwan. We offer extensive saw knowledge and operation on site taught by experts in the metal cutting field.